What is a Cochlear Implant and Why Might We Refer You?

At Premium Care Hearing, our goal is to give you clear answers and the right solutions for your unique hearing needs. Sometimes, hearing aids are the perfect option – but for certain conditions, they may not provide enough benefit. That’s when we may discuss the possibility of a cochlear implant.

What is a Cochlear Implant?

A cochlear implant is a medical device designed for people with severe to profound hearing loss who gain little or no benefit from traditional hearing aids. Unlike hearing aids, which simply amplify sound, cochlear implants bypass the damaged parts of the inner ear and directly stimulate the hearing nerve, allowing sound signals to reach the brain more effectively.

Why Would We Refer You?

During your appointment, we take time to carefully explain your hearing test results and what they mean. If those results show that hearing aids will not improve your hearing sufficiently, we will honestly and openly discuss other options – including a referral for a cochlear implant assessment.

This is not something we recommend lightly. It’s a specialised service provided by leading hospitals and implant centres, and our role is to ensure you are guided in the right direction. You can feel reassured that we will never push you towards something that isn’t right for you. Instead, we provide clarity, support, and trusted professional advice – so you can make an informed decision with confidence.

A Patient’s Experience

One of our patients recently shared:

“I was very nervous about my appointment, but Livingston explained everything clearly. After thorough testing, I learned that hearing aids would not help my condition, and a cochlear implant was my way forward. I felt listened to, supported, and never pressured. I now know I’m in safe hands.”

Our Promise

We pride ourselves on honesty, expertise, and care. If hearing aids are the best option for you, we’ll fit and support you every step of the way. If a cochlear implant is the right path, we’ll make sure you’re referred to trusted specialists who can carry out a full assessment.

At Premium Care Hearing, you’re never just given a “one-size-fits-all” solution – you’re given the right solution for you.