Microsuction Ear Wax Removal
At Our Clinics in Basingstoke and Thatcham
(with plenty of free parking in front of the premises)
At Premium Care Hearing, we provide safe and effective microsuction ear wax removal at our clinics in Basingstoke and Thatcham — both with free on-site parking for your convenience.
Microsuction is one of the safest and most precise methods of ear wax removal, using advanced equipment to gently remove blockages without the need for water.
What to Expect During Your Appointment:
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We start with a visual inspection of your ears (otoscopy).
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You’ll be seated comfortably in our treatment chair while our experienced clinician performs the procedure using a head-mounted microscope for a clear view of your ear canal.
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A small plastic cone (speculum) is gently inserted, and our medical-grade suction unit carefully removes the wax with a sterile probe.
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After removal, we take a image of your ear canal to confirm the results.
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Prices:
Age: 17 years and above
£55 for One ear £65 for Both ears
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£35 if no wax with hearing health check
£65 if no wax with full hearing test and medical report
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Why Choosing a Qualified Ear Wax Removal Specialist Matters
In recent months, we’ve seen an increasing number of patients who have experienced discomfort or complications following ear wax removal performed by untrained or inexperienced practitioners.
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Since routine ear wax removal services were withdrawn by the NHS, some companies have started offering quick training courses—sometimes just a day or two—to individuals with little or no clinical background. This has led to cases where patients have required repeated treatments, or worse, experienced damage to the ear canal or eardrum due to poor technique.
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At Premium Care Hearing, all ear wax removal is carried out by a qualified audiologist using microsuction—a safe, hospital-grade method. Your hearing health is too important to risk.
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Even if you choose a different provider, we strongly recommend asking about their training, clinical qualifications, and experience in performing this delicate procedure.
Why Patients Trust Premium Care Hearing
At Premium Care Hearing, ear wax removal is performed by a fully qualified and experienced audiologist — not just a technician.
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Our lead audiologist, Livingston, is a certified microsuction specialist who trained at Aston University Birmingham in 2017. Since then, he has safely performed over 6,000 microsuction ear wax removal procedures, helping patients protect their hearing and avoid unnecessary discomfort or damage.
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We are more than just an ear wax removal provider — we are a fully accredited hearing care clinic, offering professional audiology services across Basingstoke and Thatcham.
How to Prepare for Your Ear Wax Removal Appointment
To ensure a smooth and effective procedure, we recommend using a wax softening spray like Earol for 3 to 5 days before your appointment — unless we’ve advised otherwise.
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Using olive oil spray helps soften the wax, making it easier and more comfortable to remove. During this time, you may experience temporary hearing loss or a blocked sensation, which is completely normal as the wax softens and shifts in the ear canal.
​Still Having Trouble Hearing After Ear Wax Removal?
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If you’ve already had ear wax removed and are still struggling to hear clearly, it could be due to underlying hearing loss. We recommend booking a hearing test or exploring our range of hearing aids to find the right solution for you.
What is Ear Wax and why is it important?
Earwax (also known as cerumen) is a natural substance produced by the glands in your ear canal. While many people find it unpleasant, earwax plays a vital role in protecting your ears and supporting overall ear health.
Here are some of the key functions of earwax:
Protection
Earwax helps protect the ear canal and the delicate inner structures by trapping dust, dirt, and foreign particles. This natural barrier prevents harmful debris from reaching the eardrum, reducing the risk of infection or damage.
Moisturising
Earwax contains natural oils that prevent the skin inside your ears from becoming dry, itchy, or irritated. This moisturising effect helps maintain comfort and reduce the likelihood of inflammation.
Self Cleaning
The ear canal is self-cleaning. As earwax slowly migrates outward, it removes dead skin cells and trapped particles from the ear canal, helping to keep it clean and healthy.
Healthy Ears
Although it may vary in appearance, earwax is made of dead skin cells, oils, and secretions from the ear canal. It’s perfectly normal — and even essential — for maintaining a healthy balance within the ear.
While earwax is essential for protecting your ears, it can sometimes build up and lead to blockages, discomfort, or hearing loss.
If you’re experiencing symptoms such as a blocked ear, reduced hearing, earache, or a feeling of fullness, it may be due to excess earwax. This should always be addressed by a trained professional using safe methods like microsuction or gentle irrigation.
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Please avoid using cotton buds or inserting any sharp objects into your ears — these can push the wax deeper or cause serious damage to the ear canal or eardrum.
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At Premium Care Hearing, our lead audiologist Livingston offers expert earwax removal with a focus on safety, comfort, and long-term ear health.
